At zb77, your personal data is treated with the same seriousness as your account balance. This Privacy Policy sets out exactly what information we collect, why we collect it, how it is used, who it may be shared with, and what rights you hold as a registered zb77 player based in Pakistan.
zb77 does not sell, rent, or trade your personal information to third-party marketing companies under any circumstances. Your data is used solely to operate and improve the zb77 platform and meet our legal obligations.
Every data transmission between your device and the zb77 platform is protected by 256-bit SSL encryption. Data stored on our servers is encrypted at rest. Your financial and identity data is never transmitted in plain text.
Registered zb77 players hold meaningful rights over their personal data — including the right to access, correct, restrict, and in certain circumstances request deletion of their information. Requests are handled within 30 days.
zb77 collects only the personal data that is necessary to operate the platform, comply with KYC obligations, process payments, and deliver customer support. We do not collect data speculatively or for purposes unconnected to platform operation.
zb77's data handling practices are designed to meet the standards required under our international gaming license. We maintain internal data protection policies and conduct periodic reviews of our security and processing procedures.
In the unlikely event of a data security incident affecting your personal information, zb77 will notify affected players promptly and take immediate steps to contain the incident in accordance with our obligations under applicable law and our licensing conditions.
This Privacy Policy ("Policy") describes how zb77 ("zb77", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "User", "Player") who access or use the zb77 online casino and sports betting platform available at zb77.one.
zb77 operates under an international gaming license and serves players primarily across Pakistan, including in major cities such as Karachi, Lahore, Islamabad, Faisalabad, and Rawalpindi. The personal data of Pakistani players is processed in accordance with the principles and obligations arising from our licensing requirements and applicable international data protection standards.
By registering a zb77 account, you acknowledge that you have read and understood this Policy in full and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not register an account or use the zb77 platform.
This Policy should be read alongside the zb77 Terms & Conditions. Defined terms used but not defined in this Policy carry the meanings given to them in the Terms & Conditions.
For the purposes of this Privacy Policy, zb77 is the data controller in respect of the personal data collected from Players through the platform. As data controller, zb77 determines the purposes and means of processing personal data and is responsible for ensuring that such processing is conducted lawfully, fairly, and transparently.
zb77 processes player data in accordance with the conditions imposed by its international gaming license, which include specific requirements around identity verification (KYC), anti-money laundering (AML) checks, and responsible gaming monitoring. These legal and regulatory obligations form the primary lawful basis for much of the personal data processing carried out by zb77.
zb77 collects the following categories of personal data from Players, directly or indirectly, in the course of operating the platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Registration and KYC verification |
| Contact Data | Pakistani mobile number, email address | Registration |
| Financial Data | JazzCash / EasyPaisa account reference, HBL / UBL / Meezan account details, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatically during platform use |
| Usage Data | Games played, bets placed, session duration, bonus activity, login frequency | Automatically during platform use |
| Communication Data | Live chat transcripts, support email correspondence, SMS OTP logs | When you contact zb77 support |
| Verification Documents | CNIC copy, utility bill, JazzCash / EasyPaisa wallet screenshot | KYC or enhanced due diligence request |
Sensitive Data: zb77 does not knowingly collect sensitive categories of personal data such as health information, religious beliefs, or political opinions. Where responsible gaming monitoring reveals patterns indicative of problem gambling, this information is treated with enhanced confidentiality and used solely for player welfare purposes.
zb77 collects personal data through the following channels:
zb77 processes your personal data for the following purposes, each of which is supported by a lawful legal basis:
zb77 does not sell, rent, or trade personal data to third-party advertisers or marketing agencies. Your personal data may be shared with third parties only in the following limited circumstances:
All third-party service providers engaged by zb77 are bound by contractual data processing agreements that restrict their use of personal data to the specific purposes for which it was shared and require them to maintain appropriate security standards.
As an internationally licensed platform, zb77 may transfer personal data to countries outside Pakistan in the course of operating the platform and engaging service providers. Such transfers may occur to countries where the applicable data protection framework differs from those in force in Pakistan.
Where personal data is transferred internationally, zb77 takes reasonable steps to ensure that appropriate safeguards are in place, including contractual data transfer agreements with recipients, selection of service providers operating in jurisdictions with adequate data protection frameworks, and encryption of data in transit.
zb77 retains personal data only for as long as is necessary for the purposes for which it was collected or as required by applicable law and our gaming license obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | KYC, AML, and licensing obligations |
| Financial and transaction data | 5 years after transaction date | AML compliance and audit requirements |
| Support communication records | 3 years after resolution | Dispute resolution and quality assurance |
| Technical and usage logs | 13 months from collection | Security monitoring and platform analysis |
| Marketing consent records | Until consent is withdrawn + 1 year | Regulatory compliance |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
The zb77 platform uses cookies and similar tracking technologies to operate the platform effectively, maintain your session, remember your preferences, and analyse how the platform is used. The following types of cookies are used by zb77:
You may manage non-essential cookies through your browser settings. Disabling cookies may impair certain features of the zb77 platform. Note that strictly necessary and security cookies cannot be disabled without rendering the platform non-functional for your session.
zb77 implements a comprehensive set of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
Your responsibility: The security of your zb77 account also depends on you maintaining the confidentiality of your login credentials. zb77 will never ask for your password via chat, email, or SMS. Do not share your zb77 password with anyone.
As a registered zb77 Player, you hold the following rights in respect of your personal data. All requests may be submitted to zb77 via live chat or email at [email protected] and will receive a written response within thirty (30) days.
The zb77 platform is strictly intended for individuals aged 21 years and above. zb77 does not knowingly collect personal data from any person under the age of 21. Age verification is conducted at the point of registration, and zb77 reserves the right to request documentary evidence of age — such as a copy of a valid Pakistani CNIC — at any stage of the account lifecycle.
If zb77 becomes aware that personal data has been collected from a person under the age of 21, it will take immediate steps to delete all such data and close the associated account. Any funds deposited by or on behalf of an underage user will be handled in accordance with zb77's Terms & Conditions and applicable regulatory requirements.
With your consent, zb77 may contact you by SMS to your registered Pakistani mobile number, or by email, with information about promotions, bonuses, and new features available on the zb77 platform. You may opt out of marketing communications at any time by:
Opting out of marketing communications will not affect transactional and account-related communications — such as deposit confirmations, withdrawal notifications, security alerts, and identity verification requests — which are necessary for the operation of your zb77 account and cannot be disabled.
The zb77 platform integrates with third-party services including game content providers, payment processors, and analytics platforms. These third parties operate under their own privacy policies. zb77 is not responsible for the data practices of third-party service providers except where they are acting as data processors on zb77's instructions under a data processing agreement.
zb77 does not include external links to third-party websites within the platform. Where links to internal pages are provided, they remain within the zb77 domain and are subject to this Privacy Policy.
zb77 reserves the right to update or revise this Privacy Policy at any time. Material changes — such as new categories of data being collected, new purposes for processing, or changes to data sharing arrangements — will be communicated to registered Players via SMS to the registered Pakistani mobile number or via an in-platform notification on next login.
The effective date displayed at the top of this Policy indicates when the current version came into force. Continued use of the zb77 platform following notification of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised Privacy Policy, you must cease using the zb77 platform and may request account closure.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by zb77, you may contact our data protection team via the following channels:
Email Support:
[email protected]
(plain text — not a clickable link)
Live Chat: Available 24 hours a day, 7 days a week via the
chat widget on the zb77 platform after login.
All privacy-related requests will be acknowledged within two (2) business days and will receive a full written response within thirty (30) days. Where a request is particularly complex or voluminous, zb77 may extend this period by an additional thirty (30) days and will notify you of the extension and the reasons for it.
Register your zb77 account today — backed by 256-bit encryption, strict KYC standards, and a commitment never to sell your personal information. Play with confidence on Pakistan's most trusted platform.